Privacy Policy

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

  • Account information (name, email, password)
  • Content you create or upload to our platform
  • Usage data and analytics
  • Communication preferences

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

  • Provide and operate the MarketsFlow ecommerce management platform
  • Process transactions and send related information
  • Send technical notices and support messages
  • Improve our services and develop new features

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • End-to-end encryption for sensitive data
  • SOC 2 Type II compliance
  • Regular security audits and penetration testing
  • Access controls and authentication protocols

4. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With trusted service providers under strict confidentiality

5. Your Rights

You have the right to access, update, or delete your personal information. You can:

  • Access and download your data
  • Correct inaccurate information
  • Delete your account and data
  • Opt-out of marketing communications

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

MarketsFlow

Email: privacy@marketsflow.com

Response time: Within 48 hours